Traveler Account

Thank you for sending a trip request via our platform to one of our local partner agencies. Our local experts are excited to get in contact with you and start planning a trip together. (If you haven't sent a request yet ... Go ahead, we're waiting for you 🤩 !)

Now let's talk about the account you'll be using while communicating with your local expert and planning your next adventure to wherever you're heading.


You might be asking yourself: "Why should I have an account?". Well, let me give you the answer:

  • Centralized Communication: Keep all your messages in one location, including both your own messages and those from your local expert, and send messages directly on the platform
  • Simplified Booking Process: Enjoy a smoother booking experience by having all your trip details in one place and easily see what has been discussed regarding your trip
  • Easy Access to Information: Quickly access your itinerary, travel documents and other important details without sifting through your entire email account
  • Attach Documents: You can easily attach documents to your message, which will then be forwarded to your local expert

Let's have a little sneak preview of how that will look in action:


How do I create an Account?

You will automatically receive an email to sign up for your traveler account after you have sent us a request via the platform directly.

You are receiving an email after sending a trip request through our platform to set a password

How do I access my Account?


If you want to log in to your account, you can do so here:

Traveler Account login

If you have forgotten your password, you can request a new one here:

Password reset 


I’ve submitted an enquiry but can’t create an account

We occasionally hear from customers who have submitted a trip request but are struggling to log into their accounts. If this is happening to you, after you have submitted a trip request, please follow the following steps:

1. Go to your normal email inbox

2. Search for the following email: “Finish creating your TravelLocal account"

3. Open this email and click on the link provided to set up a password

4. Login to your account using your email and your new chosen password


Enjoy your Trip Planning with your own Account 🥳

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